Linuxense Blog

Linuxense started offering Asterisk-based call center solutions under the brand name Mettle™ Contact Manager to service providers and institutions which host in-house call centers for sales and customer support.

Mettle CM is a ready-to-use hardware solution providing a very unique set of features which helps to enhance the effectiveness of call centers. Feature such as Agent Affinity are well-received among its users.

Mettle CM has a very efficient and powerful CTI (Computer Telephony Integration) interface and provides a very flexible reporting module. Reports provided by Mettle CM helps managers to monitor agents’ efficiency, line utilisation and help queue optimisation.

For more details call 0471 2340850 or send an email to mettle@linuxense.com.