Archive for November, 2004

Severe Server Problems at ServerBeach

Tuesday, November 23rd, 2004

Starting from last Sunday 7 of December one of our servers located at ServerBeach experienced severe and repeated hardware problems including HDD failures and motherboard problems.

They replaced the HDD twice, motherboard once, and chassis once. But we decided to move over to another server of higher configuration. Despite of repeated hardware failures we could restore the data (including log files) completely. We managed to migrate all the services and data to the new server in 12 hours’ time starting from 18 Dec 1800 hrs to 19 Dec 0600 hrs.

This havoc disrupted several services like SMTP, FTP, and Web running on this server.We apologize for the inconvenience caused to our clients and associates and we acknowledge their understanding.

A few words about ServerBeach: They are basically good guys. What we like about them is that they support Debian. And most of their offerings are good deals if you have in-house Linux expertise. But if you are looking for sub-minute support response this is a wrong place; have a look at Rackspace.